Case Study - Service & Maintenance
A&E Fire Equipment Ltd
Fire Protection Specialist has a smooth ride with TomTom WORK
A&E Fire Equipment have been specialists in Fire Protection for over 40 years. They have a staff of 30 including 20 engineers. A&E are a customer focused professional business, that is a well established fire protection centre for the South West and the Midlands. They offer a vast range of services, products, training and specialist expertise for the fire industry.
From stand alone alarms to large scale multi-panel systems, A&E has the expertise. They have decades of experience installing, testing, and maintaining fire alarm systems. A&E work with many of the leading manufacturers and either stock or source components for a wide variety of equipment. They have a 24h alarm receiving centre, for immediate fire brigade response, 24h engineer call out support etc. Their large variety of customers includes government authorities, schools, universities, NHS trusts, retail, business, residential and individual customers.
... Ed Stallard expects to see a reduction of phone bills. "It also cuts down the time handling a job from an administrative point of view." And because of the optimisation of route planning, fuel costs are expected to reduce significantly as well. "With Tom- Tom WORK we are improving our customer service - we can give a more efficient response to our customers: faster, more professional, more efficient. [...] TomTom WEBFLEET is really easy to use.
All extras, detailed mapping and live information all right at your fingertips and all surpassed our expectations." Ed Stallard resumes: "In comparison to other new technologies we've investigated, it's been a smooth ride."
A&E Fire Equipment Ltd (PDF)
